Time period
Beneficiaries
- Patients living with a long-term inflammatory disease from all ethnic backgrounds but particularly those from minority ethnic background
- Healthcare professionals
Activities
Breaking new ground in rheumatology practice, we pioneered a tailored, culturally sensitive intervention programme for healthcare professionals (HCPs). The first of its kind, this ground-breaking study led to remarkable improvements in clinical consultations.
Our freely accessible intervention programme is offered to the prestigious British Society for Rheumatology, the European Alliance of Associations for Rheumatology, and the American College of Rheumatology registrations and it is being an ambassador.
We are making this invaluable resource the gold standard in cultural competency interventions, ushering in a new era of patient-centred care worldwide. Our study is embracing the power of cultural sensitivity.
Results change
200 patients were recruited before HCPs undertook the intervention (cohort 1), and 200 were recruited after (cohort 2) from fifteen HCPs, after exclusions 178 patients remained in cohort 1 and 186 in cohort 2. Patients identifying as White in both recruited cohorts were 60% compared to 29% and 33% of patients (cohorts 1 and 2 respectively) who identified as of South Asian origin.
After the intervention, the COM-B scores indicated HCPs felt more skilled and equipped for consultations. In the South Asian cohort, there was a statistically significant improvement in mean scores (64.1 vs 56.7, p=0.014) of cultural competency. Overall, the enablement score also showed a statistically significant improvement following intervention (7.3 vs 4.3, p<0.001) in the White patients; and in the South Asian patients (8.0 vs 2.2, p<0.001).
The tide is turning in the fight against health disparities, and we are leading the charge! For the first time, we've brought to light the crucial need to skill up healthcare professionals in rheumatology to bridge the gap. The British Society for Rheumatology is taking action, offering our ground-breaking programme to new medical trainees and allied health professionals, setting a powerful precedent.
We've engaged with local Trusts to extend this invaluable training to new NHS staff, revolutionising cultural competency care. By equipping our workforce with the right tools, we are transforming clinical consultations and paving the way towards equitable healthcare for all. And the ripple effect is in motion! The Royal College of Physicians joins our ranks, embracing innovation in cultural competency.
Underpinning research
Our profile of research, proudly features in top-tier Q1 and Q2 rheumatology journals, has exposed the stark reality of health disparities, particularly among minority ethnic populations. These findings have revealed poor clinical outcomes and shed light on a significant contributing factor – the critical role of healthcare professionals (HCPs) in the clinic.
Leading the charge, Dr Kanta Kumar and our exceptional team earned a prestigious fellowship from the British Society for Rheumatology. Our mission: to tackle this pressing issue head-on within early inflammatory arthritis clinics, where effective consultations are paramount for patient engagement.
Delving into the perspectives of both HCPs and patients from South Asian backgrounds, we made a ground-breaking discovery. Rheumatology HCPs expressed a deficiency in the skills needed to connect effectively with patients of South Asian origin. Their lack of confidence in providing support to this patient population led to perceived deficiencies in engaging with them, ultimately impacting patient satisfaction with clinical services.
HCPs identified the solution! And we delivered the solution. Our pioneering preliminary studies pinpointed a crucial need for interventions that address consultation skills and establish culturally sensitive services. We are bridging the divide, empowering HCPs, and elevating patient care to new heights. Links to papers can be provided upon request.
Outputs
Deshmukh A, Roberts L, Adebajo A, Kamal A, Armitage CJ, Evison F, Bunting H, Dubey S, Moorthy A, Reehal J, Dogra N, Kumar K. Development and testing of a bespoke cultural intervention to support healthcare professionals with patients from a diverse background. Rheumatology (Oxford). 2024 May 2;63(5):1352-1358. doi: 10.1093/rheumatology/kead383.