IT Services

IT Services provide the IT infrastructure and digital services that support academic research, learning and teaching, and operational activities across the University

High-quality IT and digital services are crucial to the teaching, research and innovation ambitions of the Birmingham 2030 Strategic Framework and IT Services is committed to working in partnership with all areas of the University to help deliver this strategy. Our Digital Strategy sets out how we will do that.

IT Services aim to continuously develop and enhance our digital environments in line with the ever-evolving digital landscape and provide up-to-date, effective and customer-focused digital services to support our students, staff, researchers, visitors and partners.

We are firmly focussed on making IT happen.

IT Services structure

IT Services is structured into the following areas:

Infrastructure Services

Core Infrastructure
End User Services

Application Services

Software Development
Application Management

Customer Engagement

Business Partnering
Business Analysis
CX & Comms

Service Management

Service Management
IT Service Desk

Architecture and Design

Portfolio and Project Management Office

IT Security

Advanced Research Computing

IT Leadership Team

Chief Information Officer
Mark Gee
Email: m.gee.2@bham.ac.uk

Deputy Director of IT Services
Gaynor Collins-Punter
Email: g.l.collins-punter@bham.ac.uk

PA to CIO and Director of IT Services
Liz Jevon
Email: e.d.l.jevon@bham.ac.uk

Head of Application Services
Bruce Pearson
Email: b.r.pearson@bham.ac.uk

Head of Infrastructure Services
Rob Arnold
Email: r.f.arnold@bham.ac.uk

Head of Portfolio and Project Office
Liz Simcox
Email: e.a.simcox@bham.ac.uk

Head of IT Security
Tim Lucas
Email: t.lucas@bham.ac.uk

Head of Customer Engagement
Tara Lamplough
Email: t.lamplough@bham.ac.uk

Head of Service Management
Ian Bowman
Email: i.bowman@bham.ac.uk

Head of Advanced Research Computing
Carol Sandys
Email: c.sandys@bham.ac.uk