At SAP Japan, as an industry senior advisor, I am working closely with my clients in the Travel & Transportation (T&T) Industry: airlines, airports, passenger transport, hospitality, travel service providers, freight forwarding and 3PL, rail cargo, liner shipping and trucking.
What is the best thing about what you are doing now?
Digital transformation (DX) is one of the critical factors required to secure the traditional business portfolio as well as create new revenue streams. Based on the DX strategy, I am engaging with customers regarding back-office finance transformation; cost optimization regarding indirect cost and procurement; data-driven business and measuring business Key Performance Indicators; leveraging the use of data for maintenance, repair, and overhaul of the infrastructure in order to contribute to the overall financial situation; customer experience improvement while enriching the customer platform; and human resource development in a global context. Among these topics, infrastructure strategy is the best theme for me because I apply my knowledge and experience learned at University and my previous company to innovate the operation process for business success.
What made you interested in your current role?
Through my professional experience as a signalling system engineer, I strongly realized that business structure reform based on operational data analysis is essential for the T&T industry to overcome the severe business environment as a result of Covid-19. Many insights at SAP made me interested to break through this conventional business structure by promoting digital transformation in order to reinvent business processes.
How has your career developed since graduating from the University of Birmingham?
During my stay in the UK, through the connections at university, I had a chance to work at Network Rail and at ATKINS after graduation. In addition, this year, I had a great job offer from SAP Japan as an industry senior advisor in the T&T industry because of my experience and degree. Academic skills in infrastructure maintenance that I learned at university have brought me new opportunities to be involved in exciting projects such as the Japanese Industrial Standard Special Interest Group, the Investigation Specialized Committee of IEEJ (The Institute of Electrical Engineers of Japan), and the Institution of Railway Signal Engineers in Japan section. Thus, I would say that the university enriched my career so much.
What motivates you?
An ideal environment motivates me to learn. For example, the research environment, resources and facility at the BCRRE at Birmingham made it possible for me to concentrate on my research and modules. Professionals in every field of railway engineering gave me insights and data not only at the university but also in industries where many alumni of the University belong.
Why did you originally apply to Birmingham?
The Birmingham Centre for Railway Research and Education (BCRRE) which is established in the University of Birmingham is well known in the railway industry as a world-wide academic-based group that provides world-class research, education, and innovation.