Evidence requirements for Reasonable Adjustments

Find out more about the medical evidence required to get Reasonable Adjustments

Find out what evidence you'll need to complete your application to our service.

In order to give you a full support package, we need you to have a formal diagnosis in line with the Equality Act 2010. However, we recognise that sometimes there are difficulties in getting a full diagnosis. We have introduced a more supportive approach to help you access some adjustments while you are waiting for formal evidence.

For full support you will need the following:

Physical, sensory, medical or mental health conditions

We need medical evidence. It must clearly state that you have a long-term diagnosed condition. This might include a Disabled Students’ Allowance (DSA) report or a letter from a GP or consultant.

Appointment letters are not sufficient evidence. Unfortunately, some GPs will charge for writing evidence letters, and you will have to pay this fee.

If you don’t already have appropriate evidence, we advise you to obtain a letter that shows you’re disabled under the definition of the Equality Act 2010 (see below). You can use this same letter to apply for Disabled Students’ Allowance.

It is helpful for the medical evidence to include:

  • Likely duration of the disability or health condition.
  • Whether the condition is fluctuating or progressive.
  • Possible impacts on learning and/or attendance at university (described as if the condition was untreated).
  • Any impact on day-to-day activities (described as if the condition was untreated).

If possible, identify whether the condition affects:

  • Concentration or memory.
  • Reading or writing for long periods.
  • Use of computers.
  • Mobility and/or the ability to walk any distance.

It should also say if your medication has side effects which might impact learning. These might include sleep disturbance or fatigue in the mornings.

You are disabled under the Equality Act 2010 if you have a physical or mental impairment that has a 'substantial' and 'long-term' negative effect on your ability to carry out normal daily activities, including studying.

‘Substantial’ is more than minor or trivial - for example, it takes much longer than it usually would to complete a daily task like getting dressed. ‘Long-term’ means it is likely to last for 12 months or more. This can include conditions where the impact fluctuates, such as depression or fibromyalgia.

The impact of any impairment or disability should be described as though it was not treated by medication, therapy, or other care and lifestyle management.

Specific learning difficulties (SpLDs)

To receive reasonable adjustments, you’ll need to provide a full diagnostic assessment report. This must be completed in accordance with SASC guidelines by either:

  • An Educational Psychologist who holds a current Health and Care Professions Council (HCPC) certificate, or
  • A Specialist Teacher Assessor holding a current Assessment Practising Certificate (APC).

Please be aware that a JCQ Form 8 is insufficient evidence.

Please see our Accessing Support (DOCX - 38KB) guidelines for more detailed guidance, or email disability@contacts.bham.ac.uk.

If you think you may have:

  • dyslexia
  • dyspraxia
  • dyscalculia
  • attention and concentration difficulties

but haven’t yet had an assessment, you might want to use a screening tool to explore your strengths and weaknesses. If the screening tool suggests you may qualify for a diagnosis, you can book a full diagnostic assessment. The following organisations can help:

You’ll be responsible for arranging and funding your own assessment. Get in touch with disability@contacts.bham.ac.uk if you need further guidance.

If you are a current student, please also see our screening and formal assessments information.

Autism spectrum conditions

We'll need to see a medical letter or report from a GP or medical consultant. This will need to confirm a diagnosis and state that this has a long-term impact on your day-to-day life. We may also consider a needs assessment report which states that the evidence has been seen.

If you have an Educational Health and Care Plan (EHCP) which has been issued by a local authority, we can review these on a case-by-case basis. Please note that you may not get the same adjustments at the University.

Registering for on-campus parking

If you're applying with us for on-campus parking only, we require a letter from your GP or consultant. This must clearly state that you would benefit from on-campus parking and why. For example, if you have difficulty walking more than 100 metres.

If you're a Blue Badge holder, you don’t need to apply with our service to access car parking on campus. Please attach a copy of your blue badge to the application form available under 'Student Parking' on the Car Parking intranet page.

What format does it need to be in?

Where evidence is in a language other than English, please ensure that this is translated into English before submitting.

Where possible please send a scanned or the original electronic version of your evidence for easier processing.

If it needs to be a photograph, please ensure this is clear, the correct way up and is only used for small documents (no more than a couple of pages).

What else do I need to be aware of?

The service may not be able to replicate adjustments which you have had previously.

If you have multiple impairments, each generally needs to be documented individually. We will usually only be able to put adjustments in place based on the evidence held.

Unfortunately, we can't accept screenings, pictures of medication, appointment letters or prescriptions alone.

If you are eligible for Disabled Student's Allowance, the evidence requirements for this may differ to that of the University.

What if I don't have formal evidence?

If your current evidence does not meet the criteria of a formal diagnosis as identified above, we may still be able to provide some more basic adjustments to support you in your studies until a more formal diagnosis is in place. This could include an Education Health and Care Plan (EHCP), a care coordinator letter from a secondary mental health service, or a working diagnosis letter from the GP who referred you for further assessment.

If you don’t feel that your medical evidence meets the requirements for either level of support, the easiest way to obtain this may be to take a copy of the Student Finance England (SFE) evidence form to your GP to complete.

What if I don't have any of the evidence required?

Without evidence, you won't be able to complete your application to the Student Disability Service.

You are responsible for obtaining any diagnostic assessment and meeting the cost. We strongly encourage you to complete this before you come to the University.

If you need support in getting evidence or have any questions about the process, you can contact us at disability@contacts.bham.ac.uk.

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