Susan’s current research agenda addresses how technology and political institutions interact to disrupt democratic processes. This activity draws on her current ERC project and longstanding collaborations with data scientists, anthropologists, and sociologists. Broadly, Susan is interested in how technologies ‘happen to us’—especially the social, cultural, and institutional dynamics that shape their impact on democracy. In her ERC project, for example, she examines the day-to-day experiences of women candidates during election campaigns, drawing on ethnographic methods. The research team is uncovering their relationship to digital technology as a campaign tool and the impact these relationships have on the representation of women in politics. This research addresses how technological change is gendered.
Susan is also engaged in research on politics and the news and information ecosystem. This research focuses on the impact of the digital environment on news and information use and its political consequences, contributing to the debate on misinformation (Horvath et al. 2024) and how the changing shape of the information ecosystem (including ownership structures and funding sources), trust, and altered news habits can shape citizen engagement. Project outputs from ESRC-funded projects have shown the privileged position of traditional media even in online spaces. Communities of news sharers do develop on social media platforms, but these are not always defined by ideological content, and traditional media can still play a role in setting the news agenda during election campaigns. Methodologically, this work has been careful to identify strengths and weaknesses of computational approaches. Susan has set out some of these parameters in a book chapter on using digital trace data to measure news exposure (Banducci et al. 2022).
A third area of Susan’s research, citisen responses to new technologies, addresses the consequences of new technologies for democratic legitimacy and how trust shapes patterns of use. For example, trust in providers of the technology can override any privacy concerns and lead to continued use (Horvath et al. 2021). Recent work on digital democratic innovations shows that they can be useful where trusted information is scarce, such as in authoritarian regimes, for those in the centre of the political spectrum (Simge et al. 2023). Susan is also collaborating with bio-scientists, STS, and legal scholars on a study of ‘publics and phage therapy.’ Phage therapy is a novel, individualised treatment for bacterial infections. Initial development work and pilot surveys, the result of collaboration with a cell biologist, have begun to map opinions of the public and health professionals, affect, and the role of regulation.