Recent publications
Article
Istanbulluoglu, D & Sakman, E 2024, 'Successful complaint handling on social media predicts increased repurchase intention: the roles of trust in company and propensity to trust', European Management Journal, vol. 42, no. 1, pp. 11-22. https://doi.org/10.1016/j.emj.2022.06.004
Moraes, C, Istanbulluoglu, D, de Frutos, NG & Magrizos, S 2024, 'The asymmetric temporal rhythms of anti-consumption', Sociology.
Istanbulluoglu, D & Harris, L 2023, 'Forms of Falsified Online Reviews: The Good, The Bad, and The Downright Ugly', European Journal of Marketing. https://doi.org/10.1108/EJM-12-2022-0904
Pressey, A, Houghton, D & Istanbulluoglu, D 2023, 'The problematic use of smartphones in public: The development and validation of a measure of smartphone 'zombie' behavior', Information Technology & People. https://doi.org/10.1108/ITP-06-2022-0472
OZ, S & Istanbulluoglu, D 2021, 'Advertising expenditures on media vehicles and sales', Accounting Perspectives. https://doi.org/10.1111/1911-3838.12284
Kawaf, F & Istanbulluoglu, D 2019, 'Online fashion shopping paradox: the role of customer reviews and Facebook marketing', Journal of Retail and Consumer Services, vol. 48, pp. 144-153. https://doi.org/10.1016/j.jretconser.2019.02.017
Athwal, N, Istanbulluoglu, D & McCormack, S 2019, 'The allure of luxury brands’ social media activities: a uses and gratifications perspective', Information Technology & People, vol. 32, no. 3, pp. 603-626. https://doi.org/10.1108/ITP-01-2018-0017
Houghton, D, Pressey, A & Istanbulluoglu, D 2019, 'Who needs social networking? An empirical enquiry into the capability of Facebook to meet human needs and satisfaction with life', Computers in Human Behavior, vol. 104, 106153. https://doi.org/10.1016/j.chb.2019.09.029
Istanbulluoglu, D, Leek, S & Szmigin, I 2017, 'Beyond exit and voice: developing an integrated taxonomy of consumer complaining behaviour', European Journal of Marketing, vol. 51, no. 5/6, pp. 1109-1128. https://doi.org/10.1108/EJM-04-2016-0204
Abstract
de Frutos, NG, Istanbulluoglu, D, Magrizos, S & Moraes, C 2023, 'Anti-Consumption, Subjective Wellbeing and Time Orientation', 9th International Symposium on Marketing Ethics and Corporate Social Responsibility, Bristol, United Kingdom, 16/04/23 - 18/04/23 pp. 1.
Conference contribution
de Frutos, NG, Magrizos, S, Moraes, C & Istanbulluoglu, D 2023, Anti-consumption, subjective wellbeing and time orientation. in 2023 European Association of Consumer Research. 2023 European Advances in Consumer Research, Amsterdam, Netherlands, 6/07/23.
de Frutos, NG, Magrizos, S, Moraes, C & Istanbulluoglu, D 2023, Do Anti-Consumption Practices Lead to Well-being? The Mediating Role of Time Orientation. in D Vrontis, Y Weber & E Tsoukatos (eds), 16th Annual Conference of the EuroMed Academy of Business (EMAB): Business Transformation in Uncertain Global Environments. EuroMed Academy of Business Conference Book of Proceedings, EuroMed Press, pp. 898-904, 16th Annual Conference of the EuroMed Academy of Business (EMAB), Vilnius, Lithuania, 27/09/23. <https://emrbi.org/wp-content/uploads/2023/10/euromed2023-book-of-proceedings-2023-10-26_compressed.pdf>
de Frutos, NG, Magrizos, S, Istanbulluoglu, D & Moraes, C 2023, Examining the Interconnections Among Anti-Consumption, Subjective Wellbeing and Time Orientation: An Extended Abstract. in 2023 Academy of Marketing Science 48th Annual Conference. 2023 Academy of Marketing Science 48th Annual Conference, New Orleans, Louisiana, United States, 17/05/23.
Moraes, C, Istanbulluoglu, D, de Frutos, NG & Magrizos, S 2023, Examining the Micro-Level Socio-Temporal Rhythms of Anti-consumption. in 2023 European Association of Consumer Research. 2023 European Advances in Consumer Research, Amsterdam, Netherlands, 6/07/23.
Paper
Istanbulluoglu, D & Sakman, E 2019, 'Not all online-complaint handling is created equal: apologize fast or compensate', Paper presented at 2019 AMS Annual Conference, Vancouver, Canada, 29/05/19 - 31/05/19.
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