Suzanne Moore, from one of England’s largest social landlords, Clarion Housing Group, then explained the background, methodology and results of their tenant survey, known as ‘The Index’. Each year they ask 2,000 of their residents for 20 minutes of their time to complete the survey about their lives and experiences. The survey covers a broad range of topics including communities, wellbeing, household finances, energy and building new homes. In 2018 only 5% of all residents were unemployed and 84% of residents agree their neighbourhood is a good place to live.