Delivery format
Online
Course overview
Develop key skills in performance measurement, data analysis, and strategic implementation through our course. Build expertise to assess and improve public service outcomes, enhance organisational efficiency, and drive impactful change globally. Upon completion, you'll be equipped to lead with confidence and transform the communities you serve.
Our 8-week Performance Management course will help you elevate your career by equipping you with cutting-edge skills in data-driven strategies and performance assessment. Gain the insights to advance into senior roles and lead meaningful change in public administration, shaping the future of public service delivery worldwide.
Why study this course?
By the end of this course, you’ll be able to:
- Grasp the importance of performance management and measurement in public administration.
- Evaluate the impact of performance measurement on organisations.
- Apply key concepts to design and implement effective performance strategies.
- Develop tactics to improve underperforming services.
- Learn from real-world case studies to enhance service delivery.
- Leverage data to prioritise and achieve service outcomes.
Course delivery
Delivered entirely online, our eight-week short course offers flexible, world-class learning through immersive modules led by expert faculty.
You can choose to complete a single micro-credential or combine all nine to pursue the full Online Master of Public Administration (MPA). Each module features interactive activities, lively discussions, and real-world applications, allowing you to study at your own pace and convenience. This course equips you with the practical skills to lead performance-driven initiatives, transforming public service delivery and advancing your career in public administration.
- This course requires an average time commitment of 12 to 15 hours per week and comprises a total study time of 100 to 150 hours.
- Assessments include group discussions, blogs, case studies and essays.
Teaching staff
Dr Philip Whiteman
Dr Philip Whiteman
Lecturer
Dr Philip Whiteman is a lecturer in public policy and administration at the Institute of Local Government Studies at The University of Birmingham.
Entry requirements
- Upper second-class degree
or postgraduate diploma from a UK university, or an equivalent qualification from a recognised institution.
Professional applications may also be considered. Please contact a Recruitment Coordinator if you would like to discuss your eligibility.
Fees and scholarships
The fee must be paid in full by card before enrolling.
- £1,405
Prices are subject to change each academic year.
The programme fee which is for the total course, includes access to the online learning platform, course materials and digital reading materials. The fee does not include any personal expenses for new technical equipment or office supplies.
If, after completing the course, you wish to transfer to the full Online MPA programme, please speak to your Student Services Co-ordinator. You will need to re-submit an application, and the cost of any short courses you’ve taken will be deducted from the full programme fee.
Application process
Complete an application form online.
- Supply an up-to-date CV and any other supporting documents demonstrating your academic and work experience, plus any other skills that may support your application. These will help us to ensure you have the right experience for the course.
- Submit your most recent degree certificate from your previous institution, so we can verify your education.
- Supply an up-to-date English language certificate if English is not your first language. We accept up-to-date IELTS certificates with a score of 6.5, and no less than 6.0 in any of the elements.