NHS Patient Safety and Patient Communication
John Tingle, Associate Professor, Birmingham Law School, University of Birmingham discusses some recent reports on the NHS and patient communication
John Tingle, Associate Professor, Birmingham Law School, University of Birmingham discusses some recent reports on the NHS and patient communication
Communicating properly in any field of professional endeavour is an essential prerequisite for its success and this is particularly so in health care. When past clinical negligence cases are analysed and patient complaints there can be seen to be a direct correlation with communication. If health carers had communicated properly with the patient in the first instance, then they most likely would not have made a legal claim or complaint.