Local residents expressed positive opinions about the impact of CSS and refugee families in their locality. Those with direct contact found they benefited, emotionally and intellectually, from their encounters with refugees. Individuals working with refugees in a professional capacity found their work rewarding and enjoyed working in new ways and sharing their learning. CSS volunteers frequently built the foundations for positive outcomes paving the way for CSS to act as a quiet force for change, pushing back against concerns generated by negative media. The impact of CSS was found to go beyond the effects on refugee families and the CSS group volunteers who support them.