The data covered the period from 2011 to 2016 which comprised a total of 8,489 unique consultations across the years, with most service users visiting DOTW UK clinics once. The most frequently mentioned reason for the visit was for administrative, legal, or for social issues. 48.3% of service users were female, and 51.7% male, with an average age of 35.6 years, with most users living in the vicinity of the DOTW UK clinics. With regards to immigration status, a large proportion of service users were undocumented, having been in the UK for an average of 5.6 years since last arrival, and had claimed (or planned to claim) asylum.