Personalisation has the potential to deliver services in new and different ways that are nearer to the wants and needs of service users and their carers.
A new TSRC study of one local authority's innovative venture into co-production, with a local community around personal budgets for vulnerable adults, took up this challenge.
The local authority was able to develop a community-run organisation in one of its most deprived wards to broker support for vulnerable residents embracing a neighbourhood perspective to look at individual as well as collective solutions.